Ask Your Customers

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Are we fulfilling all of our customer's travel needs?

If we are not fulfilling all of our customer's needs, our competitors are anxious to do so.

Periodically ask your customers some or all of the following questions:

1. Is we meeting your travel needs?
2. Is there anything else we can do to make your travel easier or better?
3. What would make your travel a more satisfying experience?

The answers you get to these questions will be interesting, insightful, and valuable.

When was the last time you asked your customers these questions?

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